Design of Experiments: A Case Study – Part 1

Recently TMAC was providing coaching for a Black Belt working in the Analyze Phase of his project. He was trying to figure out how to increase the output for a manufacturing process. The company was in a sold-out position – demand exceeded supply. The process was production of glass fibers used in the manufacture of different types of insulation. The manufacture of glass fibers is a highly complex process. The BB determined additional capacity could result in a sales increase of over $1M.