ISO 9000 and Lean Six Sigma – A Synergistic View

Author: Satya Kudapa
First published in 1987, the ISO 9000 Quality Management System (QMS) standard is now widely used around the world with over 1.1 million registered companies. This standard – actually a family of standards – is updated periodically, most recently in 2015 by the International Organization for Standardization. ISO 9000 provides guidance and a framework for organizations to ensure that their products and services meet customer requirements and quality is continually improved. Complying with ISO 9000 requirements helps reassure customers that companies have the necessary processes and controls in place to ensure safe, reliable and quality products or services.
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