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Customer Spotlight: Steve Moore, Uber Freight/Transplace

This month’s newsletter is one in a series about individuals working in continuous improvement. We asked LSS practitioners to tell their stories and share lessons learned. This month’s spotlight is Amy Hogan, a LSS Black Belt with Setpoint Integrated Solutions which is owned by PVI Holdings. Amy completed her GB training in 2017 and BB training in 2020. Setpoint Integrated Solutions is the expert in the process control industry, serving the power, refining, and chemical industries with best-in-class valve repair services, delivering process solutions for control, relief, and automated valve requirements, along with industrial equipment. In the LSS photo above, that’s Amy on the right wearing the blue shirt with white sleeves.

Customer Spotlight: Amy Hogan, Setpoint/PVI Holdings by Russ Aikman

This month’s newsletter is one in a series about individuals working in continuous improvement. We asked LSS practitioners to tell their stories and share lessons learned. This month’s spotlight is Amy Hogan, a LSS Black Belt with Setpoint Integrated Solutions which is owned by PVI Holdings. Amy completed her GB training in 2017 and BB training in 2020. Setpoint Integrated Solutions is the expert in the process control industry, serving the power, refining, and chemical industries with best-in-class valve repair services, delivering process solutions for control, relief, and automated valve requirements, along with industrial equipment. In the LSS photo above, that’s Amy on the right wearing the blue shirt with white sleeves.

Using LSS to Improve Customer Service: A Case Study by Eric Thompson

Did you know the number of people working from home tripled from 2019 to 2021? According to the U. S. Census Bureau the number of employees primarily working from home went from ~9M to 27.6M workers during this period. That’s roughly equivalent to all the people – men, women, and children – in Colorado, Louisiana, Wisconsin, Minnesota, and Kentucky combined!

Toyota Kata: The Secret Sauce of Lean by Conrad Soltero

Whether your organization is on a lean journey or planning one, aligning management and the workforce with understanding and acceptance can be a challenge. Lean promises shortened lead times, less waste, and more productive operations. But for many companies the results achieved have fallen short. There is growing consensus in the lean community that a narrow focus on lean tools without providing the workforce with continuous improvement skills will result in poor results if not outright failure.

The Power of Scientific Thinking in an AI World by Conrad Soltero

Artificial Intelligence, Cybersecurity, Additive Manufacturing – it’s a brave new world. Business leaders are focused on high tech and emerging markets. Innovation and automation seem to be the name of the game. Does that mean if your company is not “in” any of these trends, you’ll soon be “out” of business? Perhaps AI and robotics … Read more

Can I Trust My Measurement System? Part 3 – Case Studies

In our February blog we provided an overview of Measurement System Analysis for continuous data. Specifically, we explained the TMAC approach to plan and conduct a Gage R&R Study.  Then in our March blog we discussed how to interpret the output from a Gage R&R Study. In addition, we shared insights on how to fix … Read more

Can I Trust My Measurement System? Part 1

TMAC customers contact us periodically to help assess their measurement system. Past examples include a tier-1 supplier for the automotive industry, a tier-1 supplier for a telecommunication company, and a paper manufacturer. A current customer in the healthcare industry is launching a new product and would like to know if their measurement system is reliable. What … Read more

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