Lean Six Sigma in City Government (Part 1 of 2)
Co-Authored by Diana Martinez, Ph.D. and Alberto Yáñez-Moreno, Ph.D. Although Lean and Six Sigma originated in manufacturing, LSS has proven successful in a variety of service industries including the city government. LSS practitioners who plan to work in government face many challenges, some of which are unique to their environment. What are the keys to … Read more